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FUJIFILM Business Innovation Australia Supplier
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Print
Print Managed Services
Documents and Scanning
Printers and Multifunction Devices
Outsourced Expert Scanning
FUJIFILM Business Innovation Australia Supplier
My Account
Technology
Managed Services
Infrastructure and Network
Public Cloud
Private Cloud
Security
Unified Communications
Quality Assurance and Risk
SAP Consulting
About Us
Our Partners
Our Customers
Careers
Sustainability
Insights
Blogs
Case Studies
Contact Us
Support
Technology Support
Print Support
Managed Services
Viatek | Ballarat
Effective management of a technology stack is essential to ensure peak performance. Viatek’s Managed Services solutions deliver comprehensive oversight of an entire IT infrastructure.
Find out more
Our areas of focus include:
24/7 national service desk
This fully Australian-based service operates around the clock to provide comprehensive support for all clients
Proactive Monitoring and Management
We deploy a range of industry-leading tools within our client’s IT environments
Knowledge Management and Reporting
Our comprehensive database is a valuable resource that stores details of all work completed for clients
Monthly reporting
Every managed services client receives a set of reports each month that highlight performance
Fixed monthly costs
Viatek clients do not have to worry about bill shock, thanks to a fixed monthly cost agreement
Optional service delivery manager
If a client chooses, they can have access to their own service delivery manager
On-Demand Access to Consultants
When a client’s needs for technical support increase, Viatek can source and manage additional consultants to meet demand
Get in touch
Download Case study
Download Case study