PRIVACY POLICY

1. PURPOSE

   Viatek Pty Ltd, Viatek Central Victoria Pty Ltd, Viatek Central West NSW Pty Ltd, Viatek NSW Pty Ltd, Viatek Sage IT Services Pty Ltd, Viatek South East Victoria Pty Ltd, Viatek Western Victoria Pty Ltd and Viatek Geelong (“we” ,“our”, “us”) respects your privacy and is committed to protecting your personal information. This document sets out our policy on how we will manage your personal information.

2. SCOPE

   This policy applies to all Viatek Pty Ltd, Viatek Central Victoria Pty Ltd, Viatek Central West NSW Pty Ltd, Viatek NSW Pty Ltd, Viatek Sage IT Services Pty Ltd, Viatek South East Victoria Pty Ltd, Viatek Western Victoria Pty Ltd and Viatek Geelong employees.

3. DEFINITIONS

   Personal information is information or an opinion (including information or an opinion forming part of a database) from which it is possible to determine your identity. Examples of personal information include your name, postal address, telephone number and email address.

4. POLICY DETAIL

   1. 4.1 How do we collect your personal information?
      We collect personal information about you in a number of ways, including:
      • Directly from you, for example, when you provide information to us by phone, email, in an application form or through our web site (viatek.com.au); and
      • From third parties.
   2. 4.2 How do we use your personal information?
      We and third parties to whom we disclose your personal information in accordance with this Privacy Policy, may use your personal information in order to:
      • Verify your identity;
      • Market products, services, merchandise and special offers made available by us or third parties or our respective corporate partners, licensees and suppliers;
      • Administer and manage our web site and provide you with access to that web site;
      • Keep you informed of news and information relating to our business, products and services; and
      • Research and develop new products and services.
      If you do not wish to receive publications and other communications from us, please contact us (our contact details are set out below).
   3. 4.3 Health and sensitive information
      In some circumstances we may collect:
      • Information about your health; or
      • Other sensitive information about you (for example, information about your racial or ethnic origin).
   4. 4.4 When do we disclose your personal information?
      We may disclose your personal information to:
      • Companies that we have engaged to carry out functions on our behalf;
      • Our professional advisers, including our accountants, auditors and lawyers;
      • Our insurers; and
      • Otherwise as required or authorised by law.
   5. 4.5 Our web sites
      1. When you visit our web site/s, our systems may record certain information about your use of those web site/s (such as which web pages you visit and the time and date of your visit). We use this information to help analyse and improve the performance of our web site.
      2. In addition, we may use “cookies” on our web site. Cookies are small text files that help a web site to remember your preferences and improve your experience of using that web site. Using cookies is standard practice for most large web sites. In some cases, the cookies that we use may collect some personal information about you. We will treat this information in the same way as other personal information we collect about you. If you prefer, you may be able to disable cookies on your internet browser. However, if you do so, you will not be able to enjoy the enhanced user experience that our cookies offer.
      3. We may also collect Internet Protocol (IP) addresses relating to you when you access and use the web sites. IP addresses are assigned to computers on the internet to uniquely identify them within the global network of computers which makes up the internet. We may collect and manage IP addresses for internet session management and security purposes.
   6. 4.6 Accuracy of your personal information
      1. We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately (our contact details are set out below) and we will take reasonable steps to ensure that it is corrected.
   7. 4.7 How can you access the personal information we hold about you?
      1. Subject to some exceptions provided by law, you have the right to access your personal information. For security purposes, if you would like to access personal information that we hold about you, we require you to put your request in writing. If we do not allow you access to any part of the personal information we hold about you, we will tell you why. We will not charge you for lodging a request to access your personal information, but we may charge you for our reasonable costs in supplying you with access to this information.
   8. 4.8 How to contact us
      1. If you have any questions in relation to this Privacy Policy, you can write to us at MBE Mail Box 45, 199 Toorak Road, South Yarra, Victoria, 3141. or email enquiries@viatek.com.au
   9. 4.9 Changes to this Privacy Policy
      1. From time to time, we may need to change this Privacy Policy to reflect our changing business practices. We may change the Privacy Policy at any time by posting the changed Privacy Policy on our www.viatek.com.au web site and by posting a notice to all users on the homepage of that web site stating that a change has occurred.

Victoria

BALLARAT

|BENDIGO

|GEELONG

|MELBOURNE

|MILDURA

|MORWELL

|SHEPPARTON

|WARRAGUL

|TRARALGON

New South Wales

DUBBO

|NEWCASTLE

|ORANGE

|TAMWORTH

|TUGGERAH

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